订单处理

产品出状况了怎么说？时程延误了怎么说？

偶而你得说一下sorry， delay的说明

I am sorry to inform you that we ordered the samples but can not get them to you. These bags are all custom made and done on demand so having samples is difficult at best. I have sent you from my office a similar bag(s) that I have here in the US (UPS Tracking 1Z 951 9FE 37 1000 0194). The samples from overseas will not be ready in a short amount of time.

I am so very sorry for the confusion and delay. This really is not a normal occurrence for me and I am trying to find out why this has happened from my partners in China.

In any case, I am sending these samples out tonight and you will get them Wednesday (my UPS). I hope they can suffice for the actual bag as these bags are similar and made in the same factory.

Production time is normally 20 days.

Best always,

-----------------
产品出状况的说明

I received the banner pens in my office. I am sorry but there is a problem. The information that is supposed to show through the barrel when the banner is closed (company name, telephone and website) is missing. This is due to a miscommunication between myself and our factory in China.

This is a horrible situation and I am very very sorry. Here is what I am going to do to try to correct the problem, as much as I possibly can:

- I am going to send the pens that I have to Chris Santele at Wound Care so they have something.
- I have ordered corrected replacements today and they will be expedited (I will have schedule and delivery information for you tomorrow)

There will be no additional charges to you.

I sincerely apologize for this situation, this is not a proud moment for me, I am very disappointed...

Please let me know if you have any questions.

Regards,

----------------------------
你知道老外打电话都有要约一下的礼貌吗？

Would that be a good time to give you a call? Better yet, give me a call when you have a chance I will return it as soon as I can or leave me a time to give you a call.

以上这些帖子都是作者日常生活中的笔记，以及平时内部员工培训使用的，所以拿出来到互联网上面分享不太花时间。

我们平常有一些免费的案例培训群，还有免费的400万订单的外贸故事群，我们还有付费的基础回盘技巧大全的培训群。也有付费的15个以上的案例解说群，回盘英语要不要？

欢迎大家来微信找联络我了解。

想了解促销礼品上万笔产品库的快速报价技巧吗？

这些是作者陆陆续续完成的外贸学习材料案例，不知道多少人有兴趣呢？

想进一步了解的请加我微信：dw4363 或 微博私信。

谢谢。

--- 超值有料精彩有趣内容 ---

继续阅读付费内容，请输入密码：