Pressing [Order Now] will email you the order details
Check your email and pay according to the instructions in the order,
our emails might end up in spam folder, please check your spam folder.
After production is complete, we will send the product to the address.
Customized orderes do not accept cancellation or return, please note!
Our designer is very simple, if you are not satisfied with the virtual proof generated by the online designer,
contact us and tell us what you want, we will do it manually.
You can also provide us with your own design drawings. No matter what icon, language or font it is, there are no restrictions.
If you want to download your design, click this -> download design
If you have any problems using this ordering system,
please contact us by email, we can manually process the order for you.
How long will it take for delivery ?
The custom name stamp is pre-ordered and customized,
production time is about 1-5 days,
after production is completed,
we will send the package to the courier company,
they will provide a tracking number, the transit time is different.
Average express shipping time 5-10 days, faster
Average postal shipping time 8-20 days, slower,
the shipping time varies to different regions,
such as 7-12 days to the US, 7-20 days to Canada, 6-8 days to the UK
Remote areas will take longer, restricted area will not deliver
Packages entering the EU require to pay VAT,
in some countries, you have to clear customs yourself, such as Spain
The transportation reference time is provided by the courier company, for reference only,
not a guaranteed shipping time.
There is a 2kg limit for postal shipping packages, if the weight exceeds its limit, we will split it into multiple packages and send them in batches.
for small quantity, postal shipping is cheaper,
for large quantity, express shipping is cheaper.
How can i check the shipping status of my order ?
We will offer you the tracking number,
below i list some tracking links of our finished order for your reference,
and you can see how long it might take.
Import duties are the responsibility of the importer(you),
each country has different regulations, for small quantities, most have no tariffs.
For goods shipped to Europe by air express, you must have a tax number and be able to handle imports,
otherwise the goods will be destroyed by your customs.
Due to the wrong address, the recipient's refusal, etc., the delivery fails and the package is returned, and you will be responsible for the return fee.
This is a custom item, manufacturing based on your requirements,
and cannot be returned or refunded.
